sales@rocketprint.co.za

Frequently Asked Questions

FAQ’s

1. What types of printing services do you offer?

We offer digital printing, large-format printing, DTF (Direct to Film), sticker printing, signage, banners, labels, and more.

2. How do I place an order?

You can place an order online through our website, via email, or by visiting our shop. We also accept custom design uploads and artwork submissions.

3. Can I get a quote before ordering?

Yes, you can request a free quote online or by contacting us directly with your project details.

4. What file formats do you accept for printing?

We accept PDF and vector files like AI, cdr or EPS. For best results, please submit high-resolution artwork (300 dpi or higher).

5. What is your turnaround time?

Most standard jobs are completed within 1–3 working days. Larger or complex orders may take longer — we’ll confirm timelines on these orders.

6. Do you deliver?

Yes, we offer nationwide delivery across South Africa via courier. You can also collect your order in-store

7. Can I print just one item or do you require a minimum order?

We cater to both small and bulk orders. Minimums vary by product.

8. What types of materials do you print on?

We print on paper, vinyl, fabric, correx, PVC, canvas, sticker material, acrylic, abs and more.

9. Do you offer urgent or same-day printing?

Yes, we offer express printing services on selected products, subject to availability and workload.

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