Privacy Policy

Effective Date: 01 August 2025

At Rocketprint, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

1. Information We Collect

We may collect and process the following types of personal information:

• Name and contact details (email, phone number, address)

• Billing and payment information

• Business name and VAT number (if applicable)

• Order details and communication history

• Website usage data via cookies and analytics tools

2. How We Use Your Information

We use your personal information to:

• Process and fulfill print orders

• Deliver products and services

• Communicate with you about orders, quotes, and updates

• Improve our services and website experience

• Comply with legal and regulatory requirements

3. Sharing Your Information

We will not sell or share your personal information with third parties, except:

• With service providers involved in fulfilling your order (e.g., couriers)

• When required by law or legal process

• To prevent fraud or enforce our Terms and Conditions

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against loss, unauthorized access, or misuse.

5. Your Data Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent for marketing communications

• Lodge a complaint with a data protection authority

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience and analyze traffic. You can adjust your browser settings to decline cookies.

7. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined above or as required by law.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

📧 Email: info@rocketprint.co.za
📞 Phone: 021 552 4783
🌍 Website: www.rocketprint.co.za